A few connectors need an add-on, and each card says which. See Add-ons for what each one includes.
Phone systems
Alex answers on the number and phone system you already have. It joins your system as a SIP trunk or an extension, so callers dial the number they always have.
Calendars and email
Alex books, moves and confirms appointments in your diary, and sends follow-ups from your own address.
Nightsbridge
Syncs bookings and availability for guesthouses, lodges and hotels. Needs Power Tools.
iCal feed
Connects any calendar that publishes an iCal feed. Needs Power Tools.
CRM and help desk
Alex finds the caller in your CRM and answers with their real details.
HubSpot
Looks up contacts, companies, deals and tickets, and can update a record after the call. It never deletes anything.
Zoho CRM
Imports your leads and their details from Zoho.
Pipedrive
Finds the caller and their deals, and logs a note or activity after the call.
Rex
Syncs your contacts and listings, and writes calendar entries and notes back to Rex. On real estate plans.
Freshdesk
Raises a ticket while the caller is on the line, and looks up, updates or closes open ones.
Intercom
Reads a contact’s support history and recent conversations.
Payments and orders
Alex sends payment links and follows up on orders. The caller pays on the provider’s own checkout page, so no card number is ever spoken, recorded or stored.
Shopify
Calls shoppers after an abandoned checkout, an order, a delivery or a new account, and only those who asked to be called.
SAP
Builds a fresh call list of overdue invoices every morning, from SAP S/4HANA or ECC.
Messaging
Alex replies where your customers already write to you. Every conversation lands in one Unified Inbox.
Meetings
The Meeting Assistant joins your video calls, takes notes for everyone and writes up the summary. It needs the Meeting Assistant add-on.
AI apps
You can run SmartAlex from the AI app you already use. The SmartAlex MCP server gives it 99 tools to build agents, launch campaigns and read your calls.
More connectors
Notion
Searches your pages and databases, and adds new entries.
Linear
Creates an issue from a call and checks its status.
GitHub
Reads issues, pull requests and repository context.
Lob
Sends printed postcards from your campaigns across the US, each with its own QR code.
Centurion gates
Opens gates fitted with a Centurion G-ULTRA module in one tap, and logs every press. Needs Power Tools.
Connect your own systems
Anything not listed above connects through one of these.Your own MCP server
Add it under Agent Settings → Connectors, and your agent can use its tools on a call.
REST API
Owners and admins create read-only API keys in Settings → Webhooks & API. Needs Power Tools. Support can give a key write access on request.
Webhooks
SmartAlex sends signed contact and deal events to your own HTTPS address, including when a call updates a contact. Set them up in Settings → Webhooks & API. Needs Power Tools.