Every job a SmartAlex agent does on phone calls, website calls and WhatsApp, and what each one needs.
Free to start, no card. The 7-day trial needs a card. Cancel before it ends and you pay nothing.
Enter your number and your phone rings in seconds. Ask it anything, the way your customers would.
Or call Alex on +1 (417) 739 0710, day or night.
Things to try on the call
Included means it comes with the Professional plan at $99 a month. Calls means phone calls and calls on your website. WhatsApp needs your WhatsApp number connected.
It answers, puts people through and rings back.
It transfers the call to a person or number you choose, or to someone on your phone system by name or extension.
Included
It rings your colleague first, tells them who is calling and why, then connects the caller.
Included
When now is a bad time, it books a call back for the time the person picks. Callbacks never ring between 10pm and 6am their time.
Included
Someone talking to the agent on your website can ask for a phone call, and the agent rings them straight away.
Included
Upload a list and it rings every name, tries again for the people who missed the call and logs each outcome.
75+ languages, and it switches mid-call when the caller asks. English comes in 11 accents, from British and American to South African and Indian.
Included
Your diary, kept by the agent.
It looks at your calendar and offers the caller the free times.
Included
Straight into your Google or Outlook calendar, with the caller's details on the booking.
Included
It checks the caller's email against the booking before it changes anything.
Included
It texts the caller a link to book the dates they asked about, with the dates already filled in.
Power Tools add-on, $29 a month
Answers from what you give it, and from the web when that runs out.
Your website, documents and FAQs, searched while the caller waits.
Included
When your knowledge base has no answer, it looks up current information online.
Included
Nothing said on the call gets lost.
Name, number, email and what they need, saved to your contacts.
Included
It writes the call to the contact's timeline in your CRM as a note.
Your CRM connected
A text or a WhatsApp message during or after the call, whichever the caller asks for.
Included
Your brochure, price list, menu or booking page, sent to the caller's mobile.
Included
An email to the caller or anyone you name, including a summary of the call and the next steps.
Included
On a website call it can show a box for details that are hard to say out loud, such as an email address.
Included
The same agent, with everything WhatsApp can show.
It finds products with their prices and stock, and sends one product, a list of up to 30, or the whole catalogue.
Your WhatsApp number connected. A WhatsApp catalogue
Photos of a room, a unit or a product, one by one or as cards the customer swipes through.
Your WhatsApp number connected
Up to three reply buttons, a list of up to ten options, or a button that opens a web page.
Your WhatsApp number connected
It sends a map pin for directions, and can ask the customer to share where they are.
Your WhatsApp number connected
When a customer sends a voice note, it answers with a voice note in your agent's voice, with the words written underneath.
Your WhatsApp number connected
Payments, support tickets, your own software and your meetings.
When the caller agrees to pay, it texts them a card payment link from your Yoco account, in rand.
Power Tools add-on, $29 a month. A Yoco account
It raises, looks up and updates Freshdesk tickets while the caller is on the line.
A Freshdesk account
Connect any web address your software answers on, and the agent can look up an account or check stock during the call.
Power Tools add-on, $29 a month
It joins Google Meet, Zoom and Microsoft Teams, takes notes and posts links in the meeting chat.
The free SmartAlex plugin builds agents, starts list calls and reads your calls from Claude, ChatGPT, Codex or Cursor.
Included
The pluginTools made for property and accommodation.
It searches your listings, books the viewing, saves what the buyer wants and alerts the listing agent by text and WhatsApp.
It reads which rooms are free from your Nightsbridge, Booking.com or Airbnb calendar, and quotes your live nightly rates.
Power Tools add-on, $29 a month
What lands in your dashboard, and the rules it keeps.
Listen back to any call, or read it word for word.
Included
What the call was about and what was agreed, without listening to it.
Included
If someone asks not to be called again, the agent marks their number and your account never rings it again.
Included
Turn on one setting and every recorded call opens with "This call is recorded."
Included
Jake opens the connectors page and shows what your agent can reach.